We purchased our Jacuzzi from Heavenly Times in 2005, and they have serviced it ever since . During the past five years, we rented our home during ski season with tenants who made ample use of the Jacuzzi. During all this time, they have given us excellent, dependable, professional and economically good service. They are always available and consistent in their maintenance and responsive to our requests. In all these years, our Jacuzzi has never been turned off, which speaks highly of the quality of their equipment and their excellent support.
Thank you to the Heavenly Times team.
– Anne D
We purchased our Arctic Spa hot tub from Heavenly Times just over 4 years ago. Since then, Michael, Cory and their team have been excellent. The service after the sale has been great. We still purchase all of our filters and chemicals from them. They always respond when they are needed and they have been very helpful. We really appreciate the service and we know we can always depend on them for technical support and any other issues. Thank you very much Heavenly Times!!!
We love our Arctic Spa, and appreciate Heavenly Times, with regard to both sales and service. The hot tub is perfect for our Alpine climate. Thank You, Heavenly Times:)
Another excellent customer service experience this week. Warranty honored, speedy service. Thanks again!
Can’t say enough about their customer service. Honest, knowledgeable, and stand by their word.
We purchased Arctic Spa hot tub from Michael & Cory in 2013. We have had their weekly service including drain and fill since we started and they have been great to work with. We rent our home so lots of “emergency trips” for issues from guest and they have always been responsive and willing to help. The team did a great job & I would highly recommend this company to anyone wanting a hot tub or servicing of their current hot tub.
We really trust the team and would gladly recommend them for anywhere in summit county. I don’t write reviews very often (trust me), but this one is worth the effort.
We purchased an Arctic spa from Heavenly Times this summer. They have been very responsive in helping us get it installed and educating us on the chemical balance needed for the water. They are very knowledgeable and sell an excellent product! We had trouble with our hot tub cover, but they have been especially responsive replacing the cover due to a factory defect.
We have used several Hot Tub companies in Summit County and these guys are by far the best in the county. They are knowledgeable and responsive as long as the request is reasonable and that works for me.( I don’t expect service on Christmas Day and I make sure our guests don’t either!). I am really hoping the new Denver location will offer service plans in Evergreen 🙂
We purchased our Arctic Spa from Michael about a year ago. He was very professional in determining which of the tubs would meet our needs and scheduling delivery to coincide with our construction schedule. The weekly service has been great–the techs work really hard to keep the tub clean and pristine. It has been a excellent experience dealing with Heavenly Times. I highly recommend them.
We own a short term rental in Breckenridge and have used this company for literally a decade (or more). They have always been attentive and careful with our hot tub and gracious and kind to our guests. I would highly recommend them to anyone for the service and maintenance of their Hot Tub investment.
Thank you to all the HTHT&B staff for multiple years of great care.
Friendly guys here willing to help with our needs whether big or small.
We purchased our Artic Spa hot tub in the fall of 2016. We had the Heavenly Times techs service our old hot tub and when that tub started leaking, we talked to Cory and Michael and they helped us find the hot tub that met our needs. We had a problem with the lifter after the installation and Derek worked with us to get a new one lifter quickly and with no hassle. They are a great team and we would recommend them in a heartbeat!
We purchased Arctic Spa hot tub & pool table from Michael & Cory over a decade ago. We have had their weekly service since then. It is nice to work with a company who has remained constant over 10 years. The team @ Heavenly Times did a great job & I would highly recommend this company to anyone wanting a hot tub or servicing of their current hot tub.
First time at this store great people found a real cool rack that matches our pool table and on sale cant wait to come back to get the BIG BAD DADDY HOT TUB come check them out.
We live in Kansas and have a vacation home in Silverthorne and HT has been responsive and trustworthy helping us with our needs even though sometimes we are working with them long distance.
We have been using them for many years. Great service. They fix anything that breaks almost immediately. They are always available to answer questions. A very good value for the quality of service you receive.
We purchased our hot tub and a pool table from Cory at Heavenly Times almost 3 years ago . Everything went very smoothly with the delivery and installation. On Christmas Eve we had some renters check into our home and they notified us that the hot tub was not working properly. One call to Cory and he had a service guy there within a few hours to diagnose that the heater had gone out. He had it repaired later that day so our guests could enjoy Christmas in the hot tub. Other than this one problem we have had ZERO issues with the tub. I would highly recommend Heavenly Times to anyone looking for a hot tub.
Have worked with the store manager Cory Jones and other for years. Bought my Arctic Cub hot tub about seven years ago and still get my chemicals and protective covers from Cory and the team there. Cory and the team are great guys, very responsive and have been around Summit County for a long time! If you spend any time on the Colorado mountains you know that good service can be a challenge thus when I do find a service-oriented group I like to give them a plug.
I purchased a hot tub from Heavenly Times and when a part went out on my tub a few months after the warranty expired, HT convinced the manufacturer to cover the part replacement under warranty. HT really fought for me and its good to do business with companies that take extra steps for their customers. I highly recommend doing business with them.
I had an issue with my hot tub on a Sunday afternoon. I called Heavenly Times Hot Tubs and they came out and fix my tub. I was surprised that they were open on a Sunday but thanks for quick service.
Amazing service and work ethic repairing and updating a 30 year old spa. Required several trips to get the right parts to fit with this antique? spa, but only charged a fraction of the actual labor cost. I would trust them for any sale or service. OUTSTANDING!!!
– Michael T
I highly recommend doing business with Heavenly Times, Michael and Cory (owners). They stand behind their products and services. I am comfortable having them servicing my hot tub for a very high volume use for my rental property. They are very professional and differentiate themselves from everyone else in this business. They do what it takes to make sure that their customers are happy.
– Paul “The Bear”
I highly recommend doing business with Heavenly Times, Michael and Cory (owners). They stand behind their products and services. I am comfortable having them servicing my hot tub for a very high volume use for my rental property. They are very professional and differentiate themselves from everyone else in this business. They do what it takes to make sure that their customers are happy. Paul – Breckenridge 2015
-Paul “The Bear”